A podcast about service design
with practitioners from around the world
From UX to Design Thinking and Systems Design, we cover a broad range of topics in personal and empowering stories.
Laurens Somers
Laurens is an enthusiastic Service Designer and UX Research expert. He graduated as a product developer in 2018 from the University of Antwerp and earned his first practical experience as a UX researcher at Monkeyshot working for a.o. Telenet, Argenta and the Flemish Government.
Currently, he’s working at Knight Moves as a Service Designer and UX Research lead tackling various challenges. His focus on the end-user is visible from start to finish, based on a deep knowledge of user & UX research methodologies. To make sure the right problem is also solved in a right way, he doesn’t shy away from UX architecture & design, creative facilitation and facilitated decision.
Besides his work you can find Laurens in his local climbing gym swinging from the ropes or on a terrace - in the sun - reading his next favourite book.
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Jeroen Depuydt
Jeroen helps organisations with their strategic challenges, services and digital products. He has a passion for collaborating on sustainable transformation projects, inclusive design and guiding change.
After experiencing other adventures at Namahn and cofounding the design brand Jakhals, he moved on to new quests with Knight Moves. Jeroen hides his West-Flemish accent while living in Antwerp and working in Ghent. One thing he never changed is the urge to ask: “Why?”
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